Simple pricing for smarter deliveries
Choose a plan that scales with your business.
- Newbie is free forever
- Upgrades are prorated
- Cancel any time
Compare features
| Feature | Newbie | Hustler | Merchant | Logistics |
|---|---|---|---|---|
| Active delivery links | - | - | - | - |
| Link expiry | - | - | - | - |
| Editable links | - | - | - | - |
| Branding mode | - | - | - | - |
| Vendor logo mode | - | - | - | - |
| Permalink | - | - | - | - |
| API access | - | - | - | - |
| Audio duration | - | - | - | - |
| Video duration | - | - | - | - |
| Photo upload size | - | - | - | - |
| Audio upload size | - | - | - | - |
| Video upload size | - | - | - | - |
| Photo mime types | - | - | - | - |
| Audio mime types | - | - | - | - |
| Video mime types | - | - | - | - |
| Bulk pricing (1,000 links) | N/A | N/A | N/A | Contract-defined |
Why businesses choose Doortrail
Entitlements change product behavior
Plan limits are enforced in the backend for active links, expiry behavior, branding, permalink support, and future API access.
Billing stays auditable
Doortrail stores transactions, subscription state, webhook events, and billing audit history so support and reconciliation do not depend on frontend state.
Upgrades and recovery are explicit
Paid upgrades can start immediately with a credit for unused value, downgrades are delayed safely, and failed renewals move through a grace period instead of silently drifting access.
Frequently asked questions
Can I upgrade or downgrade anytime?
Yes. Upgrades start immediately. Downgrades are scheduled for the end of the current billing period.
What happens when a payment fails?
Doortrail moves the subscription into a 7-day grace period, keeps paid access temporarily, and prompts you to recover billing before falling back to free-plan entitlements.
Does canceling remove access immediately?
No. Canceling means renewal stops at the end of the current paid period. Access remains available until that billing period ends.
How does Logistics work?
Logistics is a sales-led plan for API access, custom branding, and volume-based contracts. It is modeled in Doortrail now, but it is not sold through self-serve checkout.
Ready to put billing behind your delivery workflow?
Newbie stays free, paid plans unlock persistence and branding, and Logistics stays on a sales-led contract path.